IBM FileNet Content Manager Reviews & Ratings 2024

Q: What are IBM FileNet Content Manager's top competitors?

OpenText Documentum , OnBase , and OpenText Content Suite Platform are common alternatives for IBM FileNet Content Manager.

Overview

What is IBM FileNet Content Manager?

Recent Reviews

Great for collab.

7 out of 10

November 27, 2023

Incentivized

We use the IBM FileNet Content Manager in our organization by having much of our content on the convenient cloud-based application. By …

Review IBM content manager

7 out of 10

November 21, 2023

Incentivized

Sharing of secured data with highly secured mode of transfer. Document sending.

Twinkle Seamless Automation & Management Software

8 out of 10

October 02, 2023

Incentivized

Due to the large amount of unstructured data used in our organization's day-in-day-out operations, we use IBM FileNet Content Manager for …

Great content and data management tool

7 out of 10

September 28, 2023

Incentivized

I used the tool to work with some corporate clients as this was the tool they used to customise the data model based on the business …

Great Content Manager Tool.

8 out of 10

September 26, 2023

Incentivized

IBM FileNet Content Manager is used to address various business challenges related to document and content management. It helps …

Solid choice for collaboration projects

10 out of 10

September 26, 2023

Incentivized

We just started using IBM FileNet Content Manager, and I love it! Being able to share files with my coworkers and not have to email every …

Finally with it

7 out of 10

September 26, 2023

Incentivized

Initially to save time and interact, collaborate with low code tools and especially content search. Integration of external file shares …

IBM FileNet's Impact and Potential.

9 out of 10

September 22, 2023

Incentivized

All our patient records are stored digitally, IBM FileNet has been pivotal in managing the records. The data we generate is massive and …

Content services for all the needs

10 out of 10

September 04, 2023

Incentivized

One place to store and manage contents securely and systematically. We deal with various type of contents and document types which are …

The best product for data and content governance

9 out of 10

July 26, 2023

IBM FileNet Content Manager is the primary database platform that governs content across the enterprise web applications. It has simple …

IBM FileNet Content Manager- Offers advanced document management, workflow automation and record management capabilities.

9 out of 10

March 28, 2023

Incentivized

IBM FileNet Content Manager has helped us to efficiently manage and organize large volumes of content as our organization generates …

IT review of Content Engine

9 out of 10

March 13, 2023

Incentivized

we are using IBM Filenet content navigator to search and receive update all document at customer site which are from all the Israeli …

IBM FileNet Content Manager Review

10 out of 10

January 16, 2023

Incentivized

IBM FileNet Content Manager is a simple yet a very powerful tool which enables us to manage files across the business unit. It eliminated …

Partner Perspective

10 out of 10

December 01, 2022

Incentivized

We recommend companies on using FileNet Content Manager and therefore need to setup POC's and demos showing how FileNet can be used and …

Access documents faster and publish effective content from unified solution.

9 out of 10

October 19, 2022

Incentivized

The file content manager gives us space to save clients' data and update our records regularly. The content management space enables my …

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features

Document management (23)
8.5
85%
Enterprise content collaboration (23)
8.1
81%
File sync, storage & archiving (21)
8.0
80%
Security, risk management & information governance (22)
7.7
77%

Reviewer Pros & Cons

View all pros & cons

Ease of workflow.
There are many areas to improve on when keeping up with competitors.

Queenie Cheung

Property Manager

Balco Properties LTD LLC (Real Estate, 11-50 employees)

intelligently manage content
more types of document support

Verified User

Engineer in Information Technology

Accounting Company, 10,001+ employees

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Pricing

View all pricing

IBM FileNet Content Manager

N/A

Unavailable

What is IBM FileNet Content Manager?

Entry-level set up fee?

Setup fee optional

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

19 people also want pricing

Alternatives Pricing

Curata

$699

per Instance (no seat limits)

What is Curata?

Curata's content marketing platform (Curata CMP) enables more efficient content creation with greater impact on pipeline. According to the vendor, this solution enables users to: Analyze marketing and sales pipeline impact: Instantly access content metrics such as leads generated/touched and sales…

Gazelle Platform

$499.99

per month

What is Gazelle Platform?

The Gazelle Platform is a portal to store data and resources: documents, reports, photos, and media files; links, contacts, communication streams, social networking, and activity streams. It helps organizations manage projects, team members, and communication all in one portal. Functionality…

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Features

Enterprise Content Management

Features related to managing business content and transactional content for enterprises.

7.5

Avg 8.2

7.2
Content capture & imaging
(19) Ratings
The system supports the digitization of content.
8
File sync, storage & archiving
(21) Ratings
Storage system for long-term preservation & retention of content in an organized fashion; foundational to the ECM.
8.5
Document management
(23) Ratings
Beyond capture, the ECM supports sharing, distributing, printing, faxing, etc.
7
Records management
(21) Ratings
Secure, policy-controlled and compliant storage, retrieval and production of records, transactional or otherwise.
8.3
Content search & retrieval
(21) Ratings
Helps users find the content they are looking for. Various methods for assistance include filters, tags, metadata, and the like.
8.1
Enterprise content collaboration
(23) Ratings
ECM support file and content sharing within the enterprise, or integrate with preferred collaboration software or modules. May also be referred to as social intranet.
7.6
Content publishing & creation
(20) Ratings
Supports the publishing of content to web pages or other avenues leading out of the enterprise.
7.7
Security, risk management & information governance
(22) Ratings
Security controls with rules, policies, and permissions defining and delimiting access to content and records. This is a core feature, and a necessity for enterprises.
7.6
Contract lifecycle management
(18) Ratings
ECM tools optimize business transactional processes where they can improve or automate the contract lifecycle (e.g. Invoice Management, Proposals, etc.). This component is similar to the features provided by advanced contract management software.
6.3
Automated workflows
(19) Ratings
Automated workflows include contract management, invoice processing, etc.
6.8
Artificial intelligence
(16) Ratings
Artificial intelligence and natural language processing help automate document classification
6.6
Mobile support
(15) Ratings
Repository access from mobile devices
8
Integration
(21) Ratings
Integration with 3rd-party systems like ERP, SCM, or CRM

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Product Details

About
Integrations
Competitors
Tech Details
FAQs

What is IBM FileNet Content Manager?

IBM FileNet Content Manager is a cloud-native content services solution to manage, share and collaborate on content to save employees’ time and improve customer experiences. This ECM solution includes functionality for document management, business process management, case management, content analytics, imaging, records management, and information governance. IBM FileNet Content Manager is a flexible content management solution that provides the foundation for IBM Cloud Pak® for Business Automation. It uses AI to deliver deep insights from unstructured content. It can be used to create innovative business applications on any cloud and manage all enterprise content, from any source.

IBM FileNet Content Manager Features

Enterprise Content Management Features

Supported: Content capture & imaging
Supported: File sync, storage & archiving
Supported: Document management
Supported: Records management
Supported: Content search & retrieval
Supported: Enterprise content collaboration
Supported: Content publishing & creation
Supported: Security, risk management & information governance
Supported: Contract lifecycle management
Supported: Automated workflows
Supported: Artificial intelligence
Supported: Mobile support
Supported: Integration

IBM FileNet Content Manager Screenshots

Screenshot of Editing in Microsoft Word - Collaboration in real time using Microsoft Office for the web.

Screenshot of External file sharing - Securely share with external users.

Screenshot of Annotation and redaction - Features an advanced viewer used to create annotations and apply redactions to content.

IBM FileNet Content Manager Videos

Watch Demo: Securely Share Content with External Users

Watch Client Story: How Union Bank improved customer engagement with IBM content services

IBM FileNet Content Manager Integrations

IBM Cloud Pak for Business Automation

IBM FileNet Content Manager Competitors

IBM FileNet Content Manager Technical Details

Deployment Types	On-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating Systems	Windows, Linux, AIX
Mobile Application	Apple iOS, Android

Frequently Asked Questions

IBM FileNet Content Manager is a cloud-native content services solution to manage, share and collaborate on content to save employees’ time and improve customer experiences. This ECM solution includes functionality for document management, business process management, case management, content analytics, imaging, records management, and information governance. The IBM FileNet Content Manager content management solution provides the foundation for IBM Cloud Pak® for Business Automation. It uses AI to deliver deep insights from unstructured content. It can be used to create innovative business applications on any cloud and manage all enterprise content, from any source.

OpenText Documentum, OnBase, and OpenText Content Suite Platform are common alternatives for IBM FileNet Content Manager.

Reviewers rate Document management highest, with a score of 8.5.

The most common users of IBM FileNet Content Manager are from Enterprises (1,001+ employees).

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Comparisons

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Reviews and Ratings

(69)

Attribute Ratings

Reviews

(1-3 of 3)

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October 19, 2022

Access documents faster and publish effective content from unified solution.

Jordan Seaman

Clinical Nurse

Mercy Health Australia (Hospital & Health Care, 5001-10,000 employees)

Score 9 out of 10

Vetted Review

Verified User

Incentivized

Use Cases and Deployment Scope

The file content manager gives us space to save clients' data and update our records regularly. The content management space enables my team to create advertisement content with the basic service descriptions and post it on our social media accounts. It proofreads documents before publishing or sharing them with my colleagues to enhance effective communication. The platform has provided a secure file transfer environment that cannot be attacked by unauthorized personnel.

Pros and Cons

Saving patients data.
Automation of record updating.
Secure file transfer infrastructure.

Data management and document transfer services have been running effectively.
I have not experienced any performance drawbacks.
The features are stable and their functionalities are excellent.

Likelihood to Recommend

I highly recommend this platform to my colleagues and business enterprises that struggle to manage files and publish content. IBM FileNet Content Manager has boosted the advertising programs in our organization by customizing created content to attract more customers. It has reduced manual operations by introducing digital data management services that enhance faster service delivery to our patients. The automated backup system backs up critical data that cannot be replaced easily.

IBM FileNet Content Manager Feature Ratings

Enterprise Content Management (13)

93.07692307692308%

9.3

Content capture & imaging: 90%
9.0
File sync, storage & archiving: 100%
10.0
Document management: 90%
9.0
Records management: 90%
9.0
Content search & retrieval: 100%
10.0
Enterprise content collaboration: 90%
9.0
Content publishing & creation: 90%
9.0
Security, risk management & information governance: 90%
9.0
Contract lifecycle management: 100%
10.0
Automated workflows: 90%
9.0
Artificial intelligence: 90%
9.0
Mobile support: 100%
10.0
Integration: 90%
9.0

Return on Investment

The company has benefited from positive ROI since we deployed it.
It has brought quick service delivery platform that saves time and money.

Ease of Integration

We integrated with existing patient management data to enhance continuous workflow progress. The integration journey with cloud servers was successful, and it started working immediately. It provides a smooth transition process of data migration to cloud storage devices. Linking with our social media platforms has enhanced the effective creation and publishing of content. IBM FileNet Content Manager has provided solutions to organizations on modern content and file storage services which has stimulated faster growth.

Other Software Used

iGrafx, TIBCO ActiveMatrix Service Grid, Azeus Convene

October 03, 2022

Large file saving with smart content publishing tools

Alice Bailey

Senior Accountant

SORECO (Accounting, 51-200 employees)

Score 9 out of 10

Vetted Review

Verified User

Incentivized

Use Cases and Deployment Scope

The product manages content from any source and coverts any unstructured data into useful insights. It provides secure environment for file sharing and collaboration with my colleagues. Integration other financial application was successful and very productive. It automates business processes that are given first priority to accelerate operations and improve service delivery to our customers. It monitors creation of any content and autocorrects any mistake to ensure the published content is excellent.

Pros and Cons

Content management.
Secure file transfer and reliable infrastructure for data sharing.
Improvement of customer experience.
Effective content publishing.

The features are modern and operates effectively.
We are satisfied by performance of all the tools.

Likelihood to Recommend

I am satisfied by operation of this software in managing content and ensuring that every published article meets set regulations. Sharing financial records with my colleagues and is secure and very fast. The Application Interface has dropdown menu for faster searching for any content saving time. Creation of reports and representation of data in graphical charts has been simple and more accurate with the help of content-centric applications.

IBM FileNet Content Manager Feature Ratings

Enterprise Content Management (13)

93.84615384615385%

9.4

Content capture & imaging: 90%
9.0
File sync, storage & archiving: 100%
10.0
Document management: 90%
9.0
Records management: 90%
9.0
Content search & retrieval: 100%
10.0
Enterprise content collaboration: 90%
9.0
Content publishing & creation: 90%
9.0
Security, risk management & information governance: 100%
10.0
Contract lifecycle management: 90%
9.0
Automated workflows: 100%
10.0
Artificial intelligence: 90%
9.0
Mobile support: 90%
9.0
Integration: 100%
10.0

Return on Investment

Faster document processing has contributed to positive ROI.
It has reduced data entry errors on financial records.

Ease of Integration

Integration with other applications in the organization took place effectively with less cost. When we successfully integrated with IBM RPA it accelerated performance in all departments and stimulated business growth. Automation of repetitive tasks has saved the company time and cost and enabled employees to focus on more labor demanding projects and tasks. Data capturing from various sources has enabled teams to access data analytics on time and use it to for planning and effective decision-making.

Other Software Used

IBM Robotic Process Automation, Excel4apps, Tovuti LMS

November 18, 2018

ECM review

Verified User

Manager in Information Technology

Higher Education Company, 10,001+ employees

Score 6 out of 10

Vetted Review

Verified User

Incentivized

Use Cases and Deployment Scope

It is being used, primarily, as an electronic file cabinet for legacy documents. It is used in support of administrative departments (HR & procurement) and allows for immediate access to legacy content.

Pros and Cons

Encryption at rest
Taxonomy
Security

Difficult to upgrade
Sometimes hard to get modules to work together
Content Navigator is better than the old Workplace, but it is also looking dated.

Likelihood to Recommend

It is well suited when there is a dedicated set of developers to support it. While configuration can be straightforward, it does require specialized knowledge. Extending the tool absolutely requires developers. Configuring case manager is more complicated than one would expect. Making the user experience smooth & seamless (think SalesForce) is challenging.

Excellent security.

IBM FileNet Content Manager Feature Ratings

Enterprise Content Management (13)

31.538461538461537%

3.2

Content capture & imaging: N/A
N/A
File sync, storage & archiving: N/A
N/A
Document management: 70%
7.0
Records management: N/A
N/A
Content search & retrieval: 90%
9.0
Enterprise content collaboration: 50%
5.0
Content publishing & creation: 50%
5.0
Security, risk management & information governance: 100%
10.0
Contract lifecycle management: N/A
N/A
Automated workflows: N/A
N/A
Artificial intelligence: N/A
N/A
Mobile support: N/A
N/A
Integration: 50%
5.0

Return on Investment

Positive in that we don't need to store the legacy paper
Negative in that it is expensive to maintain
Negative in that IBM has, until recently, lacked a vision for where ECM would continue to fit.